Get clear answers to your top questions on emergency preparedness and essential products.
Regulatory and Compliance
Does our office need an emergency kit?
–
Yes, all dental practices require emergency preparedness equipment. While specific requirements vary by state dental board regulations, the American Dental Association outlines essential components that should be included in every emergency kit. Practices offering sedation services face additional mandatory medication and equipment requirements. We strongly recommend verifying your state's specific regulations to ensure full compliance and patient safety.
How does your kit help us meet regulatory requirements?
+
Our VitalertKit® is specifically designed to align with the American Dental Association's recommendations for emergency preparedness. The comprehensive, color-coded compartments include all ADA-recommended medications providing a foundation for regulatory compliance. While state requirements vary, our kit addresses core emergency preparedness needs across jurisdictions.
How often do regulatory requirements for emergency kits change?
+
Regulatory requirements vary by state and can be updated periodically, with each state dental board setting its own timeline for revisions. Staying current requires ongoing education. Many states include emergency preparedness in their continuing education (CE) requirements for license renewal. We also offer CE credit courses on emergency preparedness to help your team maintain compliance while fulfilling your state's educational requirements.
Product Specifications
What are the dimensions of the kit?
+
VitalertKit®: 13 x 12 (including handle) x 3 inches VitalertKit® Plus Adult, Pediatric and Combo: 17 x 15 (including handle) x 3 ½” inches
What’s included in each type of emergency kit?
+
All our emergency kits include the six core medications recommended by the American Dental Association, organized within color-coded compartments with built-in reference cards for quick access during emergencies.
Our Plus kits expand on this foundation by adding critical response tools including CPR shields, ammonia inhalants, Narcan nasal spray, and Auvi-Q auto-injectors—providing faster administration methods for life-threatening situations. Each kit is designed to help dental practices meet their specific emergency preparedness requirements while ensuring efficient response during critical moments.
Maintenance & Replenishment
How do I dispose of expired drugs?
+
Proper disposal of pharmaceuticals is both environmentally responsible and legally required. Our E123 destruction envelopes provide a simple, fully compliant solution for expired, damaged, or unwanted medications. For your convenience, these disposal envelopes are included as part of our annual replenishment program, ensuring you always have a proper disposal method on hand when replacing expired medications. This comprehensive approach helps maintain your practice's compliance while simplifying the entire medication management process.
How can I replace individual components that have been used?
+
We sell most products individually, making it easy to restock your kit after use. Simply order the specific components you need through our website or by working with your distribution partner.
Additionally, share your experience of how our emergency kit helped in a real situation, and you may qualify for free replacement of used medications. This program helps us collect valuable field testimonials while ensuring your kit remains fully stocked after emergency use.
Do you offer a replenishment program?
+
Yes! We offer an annual replenishment program that takes the hassle out of maintaining your emergency kit. We will ship an entire replacement set before your current medications expire, ensuring your practice is always prepared and compliant. Each replenishment package includes our E123 disposal envelope, allowing for proper, legally compliant disposal of your expired medications with no additional steps or costs. This complete solution ensures you're always prepared for emergencies while simplifying compliance with pharmaceutical disposal regulations.
How often should we check our emergency kit?
+
The American Dental Association recommends a comprehensive approach to emergency preparedness that includes:
Routine medication and supply checks: Regularly inspect your emergency kit to monitor medication expiration dates and equipment functionality. We recommend assigning a specific team member to this responsibility.
Regular reviews and drills: The ADA advises practices to review emergency protocols at least annually, but preferably more frequently. Conducting mock emergency scenarios helps staff remain proficient and confident in emergency management.
Comprehensive emergency planning: Maintain a written emergency plan that outlines procedures, staff responsibilities, and training requirements. This plan should be reviewed annually and updated as needed.
Can the kit be customized for our specific practice needs?
+
Yes, our VitalertKit® Plus series includes an optional space for practice-specific medications up to the size of a 10mL Flumazenil vial. We offer flexibility in epinephrine delivery options, including Auvi-Q® auto-injectors (available in both Adult 0.3mg and Pediatric 0.15mg doses for children) and the newly FDA-approved neffy® epinephrine nasal spray available in both 2mg Adult and 1mg Pediatric
How is the color-coded compartment system designed to help staff during emergencies?
+
Our emergency kits feature intuitive color-coded compartments with built-in reference cards designed to enhance accessibility during high-stress situations. This organizational system helps team members quickly locate needed medications and equipment when seconds count. The color-coding creates visual cues that support staff training and can be incorporated into your practice's emergency response protocols. Many practices find that including the kit in regular emergency drills helps familiarize all team members with the system before an actual emergency occurs.
How do I easily identify the medications in the kit?
+
Our kits are designed for speed and clarity. Each medication can be quickly identified in two ways: by matching the color-coding on the drug label to the corresponding Reference Card, or by simply matching the unique number on the drug to the number on the card.
Purchasing
Can we purchase through our current dental/medical supplier?
+
Yes, VitalertKit®s are available through select distribution partners (https://www.vitalertkit.com/medical-emergency-kit-contact-us). If you prefer to order through your current supplier, ask them about VitalertKit® or contact us for distribution information.
Do you offer discounts for multiple kit purchases?
+
Contact your preferred distributor for special pricing
Do you offer private labeling or custom emergency kits?
+
Please reach out to customer service 877-540-3258 Ext 4205 with your specific inquiry.
Practice-Specific Questions
How does the kit address the specific needs of dental practices?
+
Our emergency kits are tailored for the unique environment of dental offices, incorporating input from dental professionals during their design. The color-coded compartment system helps staff quickly locate critical items during an emergency. This intuitive organization system is designed to support your team's established emergency protocols and training, ensuring a rapid and efficient response within a dental setting.
For dental offices performing sedation, which kit is appropriate?
+
Our Plus Combo Kit serves as the fundamental starting point for dental offices performing sedation procedures, containing essential emergency medications and equipment designed for immediate response capabilities.
